diff --git a/SUPPORT.md b/SUPPORT.md new file mode 100644 index 0000000..69d5e73 --- /dev/null +++ b/SUPPORT.md @@ -0,0 +1,32 @@ +## Support + +## File issues + +### GitHub issues + +We use [GitHub Issues](https://github.com/Azure/apiops-cli/issues/new/choose) to track bugs, questions, and feature requests. **Response time is not guaranteed.** + +To keep our issue queue focused and actionable, issues that have had no activity for **30 days** will be automatically closed. If your issue is closed and the problem still exists, please reopen it. + +### Security bugs + +Security issues and bugs should be reported privately. Please review [SECURITY.md](SECURITY.md) for details on how to responsibly disclose security vulnerabilities. + +## Get help + +### Azure API Management resources + +- Browse the [Azure API Management documentation](https://learn.microsoft.com/azure/api-management/) +- Search for similar issues in [our GitHub repository](https://github.com/Azure/apiops-cli/issues) +- Search for or ask a question on [Microsoft Q&A](https://learn.microsoft.com/answers/tags/28/azure-api-management). New questions should be tagged with 'Azure API Management'. +- Browse article on the [Azure PaaS Blog](https://techcommunity.microsoft.com/tag/azure%20api%20management?nodeId=board%3AAzurePaaSBlog) blog with 'AZURE API MANAGEMENT' tag. +- Share or upvote feature requests on the [Azure Feedback Portal](https://feedback.azure.com/d365community/search/?q=azure+api+management) under the 'Azure API Management' category. + + +### Support Policy + +**apiops-cli is an open-source tool** provided under the MIT License. + +Community support for the apiops-cli is available through GitHub Issues. + +For Azure API Management service-level questions unrelated to this tool, please use the channels listed above or open an [Azure support ticket](https://azure.microsoft.com/support/create-ticket/) if you have an Azure support plan.