Be aware that OTAU (Over-The-Air Upgrade) of Zigbee devices typically takes around 10 minutes per device, if it takes longer then another common reason for Zigbee firmware upgrades not starting, taking a very long time, or even failing, is poor reception or not having a stable Zigbee network mesh. Take action to try to optimize your Zigbee network by avoiding radio frequency interference and adding many Zigbee Router devices (repeaters/extenders) to extend range and coverage. Try to follow all the best practice tips above in the [Zigbee interference avoidance and network range/coverage optimization)](#zigbee-interference-avoidance-and-network-rangecoverage-optimization) section under troubleshooting.
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