From 7b8ae1da091121feb1d430efc1d86b4426e44da4 Mon Sep 17 00:00:00 2001
From: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
Date: Sun, 23 Aug 2026 17:11:56 +0000
Subject: [PATCH 1/4] docs: Ask Fern transcript resolution filter and origin
page
Co-Authored-By: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
---
.../dashboard/pages/changelog/2026-08-23.mdx | 19 +++++++++++++++++++
.../docs/pages/ask-fern/what-is-ask-fern.mdx | 4 ++++
2 files changed, 23 insertions(+)
create mode 100644 fern/products/dashboard/pages/changelog/2026-08-23.mdx
diff --git a/fern/products/dashboard/pages/changelog/2026-08-23.mdx b/fern/products/dashboard/pages/changelog/2026-08-23.mdx
new file mode 100644
index 0000000000..a55ded519d
--- /dev/null
+++ b/fern/products/dashboard/pages/changelog/2026-08-23.mdx
@@ -0,0 +1,19 @@
+## Resolution filter for Ask Fern transcripts
+
+ai
+
+Each conversation in the Ask Fern transcripts table now shows whether it was resolved, and an **All** / **Resolved** / **Unresolved** filter narrows the table to the conversations you care about. Filtering applies to the CSV export, so the export matches the rows in the filtered table.
+
+To review transcripts, go to the **Metrics** tab in the [Dashboard](https://dashboard.buildwithfern.com/) and select **Ask Fern conversations**.
+
+
+
+## Origin page for Ask Fern questions
+
+ai
+
+Ask Fern transcripts now show the documentation page each question was asked from, as a path such as `/plants/watering`. Query strings and fragments aren't stored, and questions asked through Slack have no origin page.
+
+To review transcripts, go to the **Metrics** tab in the [Dashboard](https://dashboard.buildwithfern.com/) and select **Ask Fern conversations**.
+
+
diff --git a/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx b/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
index 330f2aa8b8..3d0fd673d2 100644
--- a/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
+++ b/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
@@ -72,6 +72,10 @@ Ask Fern comes with built-in tools to help you understand how users interact wit
View conversations per day in the [Fern Dashboard](http://dashboard.buildwithfern.com), drill down into individual conversations, and export to CSV.
The Dashboard also reports a **resolution rate** over the last week, month, or year — the percentage of conversations where Ask Fern returned a cited response. Conversations where the assistant can't find relevant information count as unresolved.
+
+Each conversation in the transcripts table shows its own resolution verdict, and an **All** / **Resolved** / **Unresolved** filter narrows the table to find documentation gaps. Filtering applies to the CSV export, so the export matches the rows in the filtered table.
+
+Transcripts also show the documentation page each question was asked from, as a path such as `/plants/watering`. Query strings and fragments aren't stored, and questions asked through Slack have no origin page.
The end-user queries that power Ask Fern analytics are retained indefinitely by default. To purge them on a schedule, go to the **Settings** tab in the [Fern Dashboard](https://dashboard.buildwithfern.com/) and scroll to the **Query log retention** card. Set a retention period between 1 and 3650 days. Queries older than that period are purged and no longer appear in analytics.
From 215dce71a3e33d19386833b3e54ad7630f039e45 Mon Sep 17 00:00:00 2001
From: "devin.logan"
Date: Mon, 24 Aug 2026 17:08:06 +0000
Subject: [PATCH 2/4] docs: consolidate Ask Fern transcripts changelog entry
Co-Authored-By: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
---
.../dashboard/pages/changelog/2026-08-23.mdx | 14 ++------------
.../docs/pages/ask-fern/what-is-ask-fern.mdx | 4 +---
2 files changed, 3 insertions(+), 15 deletions(-)
diff --git a/fern/products/dashboard/pages/changelog/2026-08-23.mdx b/fern/products/dashboard/pages/changelog/2026-08-23.mdx
index a55ded519d..618015e594 100644
--- a/fern/products/dashboard/pages/changelog/2026-08-23.mdx
+++ b/fern/products/dashboard/pages/changelog/2026-08-23.mdx
@@ -1,18 +1,8 @@
-## Resolution filter for Ask Fern transcripts
+## Ask Fern transcript filters and origin pages
ai
-Each conversation in the Ask Fern transcripts table now shows whether it was resolved, and an **All** / **Resolved** / **Unresolved** filter narrows the table to the conversations you care about. Filtering applies to the CSV export, so the export matches the rows in the filtered table.
-
-To review transcripts, go to the **Metrics** tab in the [Dashboard](https://dashboard.buildwithfern.com/) and select **Ask Fern conversations**.
-
-
-
-## Origin page for Ask Fern questions
-
-ai
-
-Ask Fern transcripts now show the documentation page each question was asked from, as a path such as `/plants/watering`. Query strings and fragments aren't stored, and questions asked through Slack have no origin page.
+The Ask Fern transcripts table now shows whether each conversation was resolved, plus the documentation page the question was asked from. Filter by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table.
To review transcripts, go to the **Metrics** tab in the [Dashboard](https://dashboard.buildwithfern.com/) and select **Ask Fern conversations**.
diff --git a/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx b/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
index 3d0fd673d2..11c2a23a99 100644
--- a/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
+++ b/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
@@ -73,9 +73,7 @@ View conversations per day in the [Fern Dashboard](http://dashboard.buildwithfer
The Dashboard also reports a **resolution rate** over the last week, month, or year — the percentage of conversations where Ask Fern returned a cited response. Conversations where the assistant can't find relevant information count as unresolved.
-Each conversation in the transcripts table shows its own resolution verdict, and an **All** / **Resolved** / **Unresolved** filter narrows the table to find documentation gaps. Filtering applies to the CSV export, so the export matches the rows in the filtered table.
-
-Transcripts also show the documentation page each question was asked from, as a path such as `/plants/watering`. Query strings and fragments aren't stored, and questions asked through Slack have no origin page.
+Each conversation in the transcripts table shows its own resolution verdict and the documentation page the question was asked from, such as `/plants/watering`. Filter the table by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table.
The end-user queries that power Ask Fern analytics are retained indefinitely by default. To purge them on a schedule, go to the **Settings** tab in the [Fern Dashboard](https://dashboard.buildwithfern.com/) and scroll to the **Query log retention** card. Set a retention period between 1 and 3650 days. Queries older than that period are purged and no longer appear in analytics.
From 7e63ed654fbae76347bc57f17e55d5296b9b34a2 Mon Sep 17 00:00:00 2001
From: "devin.logan"
Date: Wed, 26 Aug 2026 17:29:18 +0000
Subject: [PATCH 3/4] docs(ask-fern): move changelog to 2026-08-26 and correct
dashboard navigation
Co-Authored-By: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
---
fern/products/dashboard/pages/changelog/2026-08-23.mdx | 9 ---------
fern/products/dashboard/pages/changelog/2026-08-26.mdx | 9 +++++++++
fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx | 2 +-
3 files changed, 10 insertions(+), 10 deletions(-)
delete mode 100644 fern/products/dashboard/pages/changelog/2026-08-23.mdx
create mode 100644 fern/products/dashboard/pages/changelog/2026-08-26.mdx
diff --git a/fern/products/dashboard/pages/changelog/2026-08-23.mdx b/fern/products/dashboard/pages/changelog/2026-08-23.mdx
deleted file mode 100644
index 618015e594..0000000000
--- a/fern/products/dashboard/pages/changelog/2026-08-23.mdx
+++ /dev/null
@@ -1,9 +0,0 @@
-## Ask Fern transcript filters and origin pages
-
-ai
-
-The Ask Fern transcripts table now shows whether each conversation was resolved, plus the documentation page the question was asked from. Filter by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table.
-
-To review transcripts, go to the **Metrics** tab in the [Dashboard](https://dashboard.buildwithfern.com/) and select **Ask Fern conversations**.
-
-
diff --git a/fern/products/dashboard/pages/changelog/2026-08-26.mdx b/fern/products/dashboard/pages/changelog/2026-08-26.mdx
new file mode 100644
index 0000000000..6451f803a9
--- /dev/null
+++ b/fern/products/dashboard/pages/changelog/2026-08-26.mdx
@@ -0,0 +1,9 @@
+## Ask Fern conversation filters and origin pages
+
+ai
+
+The Ask Fern conversations table now shows whether each conversation was resolved, plus the documentation page the question was asked from. Filter by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table and includes both new columns.
+
+To review conversations, open the **Ask Fern** tab for your docs site in the [Dashboard](https://dashboard.buildwithfern.com/).
+
+
diff --git a/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx b/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
index 11c2a23a99..931b72f4b9 100644
--- a/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
+++ b/fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
@@ -73,7 +73,7 @@ View conversations per day in the [Fern Dashboard](http://dashboard.buildwithfer
The Dashboard also reports a **resolution rate** over the last week, month, or year — the percentage of conversations where Ask Fern returned a cited response. Conversations where the assistant can't find relevant information count as unresolved.
-Each conversation in the transcripts table shows its own resolution verdict and the documentation page the question was asked from, such as `/plants/watering`. Filter the table by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table.
+Each conversation in the table shows its own resolution verdict (**Resolved**, **Unresolved**, or **Pending** until it's scored) and the page the question was asked from, such as `/plants/watering`. Filter the table by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table.
The end-user queries that power Ask Fern analytics are retained indefinitely by default. To purge them on a schedule, go to the **Settings** tab in the [Fern Dashboard](https://dashboard.buildwithfern.com/) and scroll to the **Query log retention** card. Set a retention period between 1 and 3650 days. Queries older than that period are purged and no longer appear in analytics.
From 77c0324ace968784709bf059e9491fdc9846dcc5 Mon Sep 17 00:00:00 2001
From: Devin Logan
Date: Wed, 26 Aug 2026 15:18:04 -0400
Subject: [PATCH 4/4] refine text
---
.../dashboard/pages/changelog/2026-08-26.mdx | 6 ++++--
.../changelog/assets/ask-fern-resolution.png | Bin 0 -> 268478 bytes
fern/products/dashboard/pages/overview.mdx | 2 +-
.../docs/pages/ask-fern/what-is-ask-fern.mdx | 4 +---
4 files changed, 6 insertions(+), 6 deletions(-)
create mode 100644 fern/products/dashboard/pages/changelog/assets/ask-fern-resolution.png
diff --git a/fern/products/dashboard/pages/changelog/2026-08-26.mdx b/fern/products/dashboard/pages/changelog/2026-08-26.mdx
index 6451f803a9..b27bd362ed 100644
--- a/fern/products/dashboard/pages/changelog/2026-08-26.mdx
+++ b/fern/products/dashboard/pages/changelog/2026-08-26.mdx
@@ -2,8 +2,10 @@
ai
-The Ask Fern conversations table now shows whether each conversation was resolved, plus the documentation page the question was asked from. Filter by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table and includes both new columns.
+The **Ask Fern** tab in the [Dashboard](https://dashboard.buildwithfern.com/) now shows whether each conversation was resolved, plus the page the question was asked from. Filter by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table and includes both new columns.
-To review conversations, open the **Ask Fern** tab for your docs site in the [Dashboard](https://dashboard.buildwithfern.com/).
+
+
+
diff --git a/fern/products/dashboard/pages/changelog/assets/ask-fern-resolution.png b/fern/products/dashboard/pages/changelog/assets/ask-fern-resolution.png
new file mode 100644
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