diff --git a/pom.xml b/pom.xml
index 6890ffc..ff263ee 100644
--- a/pom.xml
+++ b/pom.xml
@@ -34,7 +34,14 @@
 			<groupId>org.springframework.boot</groupId>
 			<artifactId>spring-boot-starter</artifactId>
 		</dependency>
-
+		<dependency>
+			<groupId>org.springframework.boot</groupId>
+			<artifactId>spring-boot-starter-jdbc</artifactId>
+		</dependency>
+		<dependency>
+			<groupId>org.springframework.boot</groupId>
+			<artifactId>spring-boot-starter-validation</artifactId>
+		</dependency>
 		<dependency>
 			<groupId>org.postgresql</groupId>
 			<artifactId>postgresql</artifactId>
@@ -45,7 +52,16 @@
 			<artifactId>spring-boot-starter-test</artifactId>
 			<scope>test</scope>
 		</dependency>
-	</dependencies>
+		<dependency>
+			<groupId>org.projectlombok</groupId>
+			<artifactId>lombok</artifactId>
+			<scope>provided</scope>
+		</dependency>
+        <dependency>
+            <groupId>org.springframework.boot</groupId>
+            <artifactId>spring-boot-starter-web</artifactId>
+        </dependency>
+    </dependencies>
 
 	<build>
 		<plugins>
@@ -53,6 +69,21 @@
 				<groupId>org.springframework.boot</groupId>
 				<artifactId>spring-boot-maven-plugin</artifactId>
 			</plugin>
+
+			<plugin>
+				<groupId>org.apache.maven.plugins</groupId>
+				<artifactId>maven-compiler-plugin</artifactId>
+				<version>3.15.0</version>
+				<configuration>
+					<annotationProcessorPaths>
+						<path>
+							<groupId>org.projectlombok</groupId>
+							<artifactId>lombok</artifactId>
+							<version>1.18.42</version>
+						</path>
+					</annotationProcessorPaths>
+				</configuration>
+			</plugin>
 		</plugins>
 	</build>
 
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/controller/UserController.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/controller/UserController.java
new file mode 100644
index 0000000..013246e
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/controller/UserController.java
@@ -0,0 +1,66 @@
+package net.hackyourfuture.tickettrackingsystem.controller;
+
+import jakarta.validation.Valid;
+import lombok.RequiredArgsConstructor;
+import net.hackyourfuture.tickettrackingsystem.dto.request.CreateUserRequest;
+import net.hackyourfuture.tickettrackingsystem.dto.request.UpdateUserRequest;
+import net.hackyourfuture.tickettrackingsystem.dto.response.UserResponse;
+import net.hackyourfuture.tickettrackingsystem.model.User;
+import net.hackyourfuture.tickettrackingsystem.service.UserService;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.*;
+
+import java.util.List;
+
+@RestController
+@RequestMapping("/users")
+@RequiredArgsConstructor
+public class UserController {
+
+    private final UserService userService;
+
+    private UserResponse toUserResponse(User user) {
+        return new UserResponse(
+                user.id(),
+                user.name(),
+                user.email()
+        );
+    }
+    @GetMapping
+    public List<UserResponse> getAllUsers() {
+        return userService.getAllUsers()
+                .stream()
+                .map(this::toUserResponse).
+                toList();
+    }
+
+    @GetMapping("/{id}")
+    public UserResponse getUserById(@PathVariable Long id) {
+        return toUserResponse(
+                userService.getUserById(id)
+        );
+    }
+
+    @PostMapping
+    public ResponseEntity<UserResponse> createUser( @Valid @RequestBody CreateUserRequest request) {
+        User user = userService.createUser(request);
+
+        return ResponseEntity.status(HttpStatus.CREATED)
+                .body(toUserResponse(user));
+    }
+
+    @PutMapping("/{id}")
+    public ResponseEntity<UserResponse> updateUser(@PathVariable Long id, @Valid @RequestBody UpdateUserRequest request) {
+        User user = userService.updateUser(id, request);
+
+        return ResponseEntity.ok(toUserResponse(user));
+    }
+
+    @DeleteMapping("/{id}")
+    public ResponseEntity<Void> deleteUser(@PathVariable Long id) {
+        userService.deleteUser(id);
+
+        return ResponseEntity.noContent().build();
+    }
+}
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/request/CreateUserRequest.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/request/CreateUserRequest.java
new file mode 100644
index 0000000..50a64d0
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/request/CreateUserRequest.java
@@ -0,0 +1,13 @@
+package net.hackyourfuture.tickettrackingsystem.dto.request;
+import jakarta.validation.constraints.Email;
+import jakarta.validation.constraints.NotBlank;
+import jakarta.validation.constraints.Size;
+
+public record CreateUserRequest(
+        @NotBlank
+        @Size(min = 3)
+        String name,
+        @NotBlank
+        @Email
+        String email) {
+}
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/request/UpdateUserRequest.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/request/UpdateUserRequest.java
new file mode 100644
index 0000000..f681080
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/request/UpdateUserRequest.java
@@ -0,0 +1,17 @@
+package net.hackyourfuture.tickettrackingsystem.dto.request;
+
+import jakarta.validation.constraints.Email;
+import jakarta.validation.constraints.NotBlank;
+import jakarta.validation.constraints.Size;
+
+public record UpdateUserRequest(
+
+        @NotBlank
+        @Size(min = 3)
+        String name,
+
+        @NotBlank
+        @Email
+        String email
+
+) {}
\ No newline at end of file
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/response/UserResponse.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/response/UserResponse.java
new file mode 100644
index 0000000..a6e8734
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/dto/response/UserResponse.java
@@ -0,0 +1,8 @@
+package net.hackyourfuture.tickettrackingsystem.dto.response;
+
+public record UserResponse(
+        Long id,
+        String name,
+        String email
+) {
+}
\ No newline at end of file
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/DuplicateEmailException.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/DuplicateEmailException.java
new file mode 100644
index 0000000..a7b3025
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/DuplicateEmailException.java
@@ -0,0 +1,8 @@
+package net.hackyourfuture.tickettrackingsystem.exception;
+
+public class DuplicateEmailException extends RuntimeException {
+
+    public DuplicateEmailException(String message) {
+        super(message);
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/GlobalExceptionHandler.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/GlobalExceptionHandler.java
new file mode 100644
index 0000000..60d9e34
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/GlobalExceptionHandler.java
@@ -0,0 +1,28 @@
+package net.hackyourfuture.tickettrackingsystem.exception;
+
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.ExceptionHandler;
+import org.springframework.web.bind.annotation.RestControllerAdvice;
+
+import java.util.Map;
+
+@RestControllerAdvice
+public class GlobalExceptionHandler {
+
+    @ExceptionHandler(ResourceNotFoundException.class)
+    public ResponseEntity<Map<String, String>> handleResourceNotFound(
+            ResourceNotFoundException ex) {
+
+        return ResponseEntity.status(HttpStatus.NOT_FOUND)
+                .body(Map.of("message", ex.getMessage()));
+    }
+
+    @ExceptionHandler(DuplicateEmailException.class)
+    public ResponseEntity<Map<String, String>> handleDuplicateEmail(
+            DuplicateEmailException ex) {
+
+        return ResponseEntity.status(HttpStatus.CONFLICT)
+                .body(Map.of("message", ex.getMessage()));
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/ResourceNotFoundException.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/ResourceNotFoundException.java
new file mode 100644
index 0000000..dc07743
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/exception/ResourceNotFoundException.java
@@ -0,0 +1,8 @@
+package net.hackyourfuture.tickettrackingsystem.exception;
+
+public class ResourceNotFoundException extends RuntimeException {
+
+    public ResourceNotFoundException(String message) {
+        super(message);
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/model/User.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/model/User.java
new file mode 100644
index 0000000..d22fd58
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/model/User.java
@@ -0,0 +1,4 @@
+package net.hackyourfuture.tickettrackingsystem.model;
+
+public record User(Long id, String name, String email) {
+}
\ No newline at end of file
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/repository/UserRepository.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/repository/UserRepository.java
new file mode 100644
index 0000000..c2f03f8
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/repository/UserRepository.java
@@ -0,0 +1,92 @@
+package net.hackyourfuture.tickettrackingsystem.repository;
+
+import lombok.RequiredArgsConstructor;
+import net.hackyourfuture.tickettrackingsystem.model.User;
+import org.springframework.dao.EmptyResultDataAccessException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.RowMapper;
+import org.springframework.stereotype.Repository;
+
+import java.util.List;
+import java.util.Optional;
+
+@Repository
+@RequiredArgsConstructor
+public class UserRepository {
+
+    private final JdbcTemplate jdbcTemplate;
+
+    private final RowMapper<User> userRowMapper = (rs, rowNum) ->
+            new User(
+                    rs.getLong("id"),
+                    rs.getString("name"),
+                    rs.getString("email")
+            );
+
+    public List<User> findAll() {
+        String sql = "SELECT id, name, email FROM users";
+        return jdbcTemplate.query(sql, userRowMapper);
+    }
+
+    public Optional<User> findById(Long id) {
+        String sql = "SELECT id, name, email FROM users WHERE id = ?";
+
+        try {
+            User user = jdbcTemplate.queryForObject(sql, userRowMapper, id);
+            return Optional.of(user);
+        } catch (EmptyResultDataAccessException e) {
+            return Optional.empty();
+        }
+    }
+
+    public Optional<User> findByEmail(String email) {
+        String sql = "SELECT id, name, email FROM users WHERE email = ?";
+
+        try {
+            User user = jdbcTemplate.queryForObject(sql, userRowMapper, email);
+            return Optional.of(user);
+        } catch (EmptyResultDataAccessException e) {
+            return Optional.empty();
+        }
+    }
+
+    public User create(User user) {
+        String sql = """
+                INSERT INTO users (name, email)
+                VALUES (?, ?)
+                RETURNING id
+                """;
+
+        Long id = jdbcTemplate.queryForObject(
+                sql,
+                Long.class,
+                user.name(),
+                user.email()
+        );
+
+        return new User(id, user.name(), user.email());
+    }
+
+    public void update(User user) {
+        String sql = """
+            UPDATE users
+            SET name = ?, email = ?
+            WHERE id = ?
+            """;
+
+        jdbcTemplate.update(
+                sql,
+                user.name(),
+                user.email(),
+                user.id()
+        );
+    }
+
+    public boolean deleteById(Long id) {
+        String sql = "DELETE FROM users WHERE id = ?";
+
+        int rowsAffected = jdbcTemplate.update(sql, id);
+
+        return rowsAffected > 0;
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/net/hackyourfuture/tickettrackingsystem/service/UserService.java b/src/main/java/net/hackyourfuture/tickettrackingsystem/service/UserService.java
new file mode 100644
index 0000000..e04cd4a
--- /dev/null
+++ b/src/main/java/net/hackyourfuture/tickettrackingsystem/service/UserService.java
@@ -0,0 +1,80 @@
+package net.hackyourfuture.tickettrackingsystem.service;
+
+
+import lombok.RequiredArgsConstructor;
+import net.hackyourfuture.tickettrackingsystem.dto.request.CreateUserRequest;
+import net.hackyourfuture.tickettrackingsystem.dto.request.UpdateUserRequest;
+import net.hackyourfuture.tickettrackingsystem.exception.DuplicateEmailException;
+import net.hackyourfuture.tickettrackingsystem.model.User;
+import net.hackyourfuture.tickettrackingsystem.repository.UserRepository;
+import org.springframework.stereotype.Service;
+import net.hackyourfuture.tickettrackingsystem.exception.ResourceNotFoundException;
+
+import java.util.List;
+import java.util.Optional;
+
+@Service
+@RequiredArgsConstructor
+public class UserService {
+
+    private final UserRepository userRepository;
+
+    public User createUser(CreateUserRequest request) {
+        if (userRepository.findByEmail(request.email()).isPresent()) {
+            throw new DuplicateEmailException(
+                    "Email " + request.email() + " already exists");
+        }
+        return userRepository.create(new User(
+                null,
+                request.name(),
+                request.email()
+        ));
+    }
+
+    public List<User> getAllUsers() {
+        return userRepository.findAll();
+    }
+
+    public User getUserById(Long id) {
+        return userRepository.findById(id)
+                .orElseThrow(() ->
+                       new ResourceNotFoundException(
+                                "User with id " + id + " not found"));
+    }
+
+    public void deleteUser(Long id) {
+        boolean deleted = userRepository.deleteById(id);
+
+        if (!deleted) {
+            throw new ResourceNotFoundException(
+                    "User with id " + id + " not found");
+        }
+    }
+
+    public User updateUser(Long id, UpdateUserRequest request) {
+
+        User existingUser = userRepository.findById(id)
+                .orElseThrow(() ->
+                        new ResourceNotFoundException(
+                                "User with id " + id + " not found"));
+
+        Optional<User> userWithSameEmail =
+                userRepository.findByEmail(request.email());
+
+        if (userWithSameEmail.isPresent()
+                && !userWithSameEmail.get().id().equals(id)) {
+            throw new DuplicateEmailException(
+                    "Email " + request.email() + " already exists");
+        }
+
+        User updatedUser = new User(
+                existingUser.id(),
+                request.name(),
+                request.email()
+        );
+
+        userRepository.update(updatedUser);
+
+        return updatedUser;
+    }
+}
diff --git a/src/main/resources/application.properties b/src/main/resources/application.properties
index 26d4cb5..3145487 100644
--- a/src/main/resources/application.properties
+++ b/src/main/resources/application.properties
@@ -1 +1,7 @@
 spring.application.name=ticket-tracking-system
+
+spring.datasource.url=jdbc:postgresql://localhost:5432/ticket_tracker
+spring.datasource.username=ticket_user
+spring.datasource.password=ticket_password
+spring.datasource.driver-class-name=org.postgresql.Driver
+
diff --git a/src/main/resources/db/schema.sql b/src/main/resources/db/schema.sql
new file mode 100644
index 0000000..317d08b
--- /dev/null
+++ b/src/main/resources/db/schema.sql
@@ -0,0 +1,51 @@
+CREATE TYPE ticket_status AS ENUM (
+    'OPEN', 'IN_PROGRESS', 'CLOSED');
+
+CREATE TABLE users (
+    id bigserial primary key ,
+    name varchar(255) not null CHECK (char_length(name) >= 3),
+    email varchar(255) not null unique
+
+);
+CREATE TABLE projects (
+    id bigserial primary key ,
+    name varchar(255) not null,CHECK (char_length(name) >= 3)
+);
+CREATE TABLE tickets (
+    id bigserial primary key ,
+    title varchar(255) not null,
+    description varchar(255) ,
+    project_id BIGINT NOT NULL,
+    status ticket_status not null,
+    creation_date TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    update_date TIMESTAMP,
+    CONSTRAINT fk_ticket_project
+        FOREIGN KEY (project_id)
+            REFERENCES project(id)
+
+);
+
+CREATE TABLE user_ticket (
+    user_id BIGINT NOT NULL,
+    ticket_id BIGINT NOT NULL,
+
+   primary key (user_id, ticket_id),
+
+    CONSTRAINT fk_user_ticket_user
+        FOREIGN KEY (user_id)
+            REFERENCES users(id)
+            ON DELETE CASCADE,
+    CONSTRAINT fk_user_ticket_ticket
+        FOREIGN KEY (ticket_id)
+            REFERENCES ticket(id)
+            ON DELETE CASCADE
+    );
+
+CREATE INDEX idx_tickets_status
+    ON ticket(status);
+
+CREATE INDEX idx_tickets_project_id
+    ON ticket(project_id);
+
+CREATE INDEX idx_user_ticket_user_id
+    ON user_ticket(user_id);
\ No newline at end of file