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Document Ask Fern conversation resolution filter and origin page #6723

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7b8ae1d
docs: Ask Fern transcript resolution filter and origin page
devin-ai-integration[bot] Aug 23, 2026
215dce7
docs: consolidate Ask Fern transcripts changelog entry
devalog Aug 24, 2026
7e63ed6
docs(ask-fern): move changelog to 2026-08-26 and correct dashboard na…
devalog Aug 26, 2026
77c0324
refine text
devalog Aug 26, 2026
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11 changes: 11 additions & 0 deletions fern/products/dashboard/pages/changelog/2026-08-26.mdx
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## Ask Fern conversation filters and origin pages

<ChangelogTags>ai</ChangelogTags>

The **Ask Fern** tab in the [Dashboard](https://dashboard.buildwithfern.com/) now shows whether each conversation was resolved, plus the page the question was asked from. Filter by **All**, **Resolved**, or **Unresolved** to find documentation gaps; the CSV export matches the filtered table and includes both new columns.

<Frame>
<img src="assets/ask-fern-resolution.png" alt="Ask Fern conversations table with resolution and origin page columns" />
</Frame>

<Button intent="none" outlined rightIcon="arrow-right" href="/learn/docs/ai-features/ask-fern/overview#features">Read the docs</Button>
Binary file added fern/products/dashboard/pages/changelog/assets/ask-fern-resolution.png
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2 changes: 1 addition & 1 deletion fern/products/dashboard/pages/overview.mdx
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Expand Up @@ -108,7 +108,7 @@ Monitor and analyze how developers interact with your documentation:
icon="regular messages"
href="/learn/docs/ai-features/ask-fern/overview"
>
Review AI chat conversation history.
Review AI chat conversation history and resolution.
<p className="text-(color:--grayscale-a11) font-bold mt-2 flex items-center gap-1">
Learn more

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2 changes: 1 addition & 1 deletion fern/products/docs/pages/ask-fern/what-is-ask-fern.mdx
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Expand Up @@ -69,7 +69,7 @@ Ask Fern comes with built-in tools to help you understand how users interact wit

<AccordionGroup>
<Accordion title="Analytics">
View conversations per day in the [Fern Dashboard](http://dashboard.buildwithfern.com), drill down into individual conversations, and export to CSV.
View conversations per day in the [Fern Dashboard](http://dashboard.buildwithfern.com), drill down into individual conversations, and export to CSV. Each conversation shows its own resolution verdict (**Resolved**, **Unresolved**, or **Pending** until it's scored) and the page the question was asked from, such as `/plants/watering`; filter by **All**, **Resolved**, or **Unresolved** to find documentation gaps, and the CSV export matches the filter.

The Dashboard also reports a **resolution rate** over the last week, month, or year — the percentage of conversations where Ask Fern returned a cited response. Conversations where the assistant can't find relevant information count as unresolved.
</Accordion>
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