CHEF-28945 Removed SLA Section from README.md #297
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Signed-off-by: Saburesh07 <[email protected]>
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Pull request overview
This PR removes the SLA (Service Level Agreement) section from the repository's README as part of Progress Chef's 2025 Repo Standardization Initiative. The change eliminates repository-specific SLA commitments for issue and pull request response times, aligning with Chef's shift toward customer-driven prioritization across all repositories rather than per-repo service level guarantees.
Key Changes:
- Removed metadata section containing project umbrella, state, and SLA information from README.md
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This pull request removes the oft-misleading Chef SLA text from the README.md file.
This action is being taken as part of the 2025 Repo Standardization Initiative.
As Progress Chef makes a best effort to respond to issues and pull requests in a timely manner, and prioritizes bugfixes and security updates on a customer-driven basis (which may span repos, or have no repo footprint at all), we no longer support the concept of a Service Level Agreement (SLA) on a repository-centric basis. For further details, see Repo SLA Removal FAQ.