10.4.0

What's Changed

✨ React Native

• Added Intercom.suppressProactiveContent(types) to suppress proactive content (carousels, surveys)

Android 18.5.0

View Release Notes
Release Date: 15-07-2026

✨ New Features

• Added Intercom.suppressProactiveContent to let host apps suppress carousel and survey content independently of in-app messages

🐛 Bug Fixes

• Fixed a crash when the device's legacy SharedPreferences was unavailable (e.g. an isolated process) during the DataStore migration
• Fixed voice recordings and in-progress transcription being lost on screen rotation, and removed the recording-time orientation lock (which Android 17 ignores on large-screen displays anyway)

👉 Dependency updates

• Firebase Messaging: Updated to 25.1.1

👉 Note

• The next major version of the Android SDK will be built with Kotlin 2.3 and will require apps to use a minimum Kotlin version of 2.0 due to binary compatibility

iOS 19.7.0

View Release Notes
Release Date: 15-07-2026

🚀 Enhancements

• Added a new suppressProactiveContent(_:) API to control which proactive content types (carousels, surveys) can be displayed during pre-authentication launch flows.
• Added Unity wrapper identification so conversations opened from Unity apps are attributed to the Unity SDK.

🐛 Bug Fixes

• Fixed an issue where the Messenger could freeze when using the edge-swipe back gesture.
• Fixed an issue where a multiline ticket field could be hidden behind the keyboard when focused.

Full Changelog: 10.3.4...10.4.0